Privacy Policy
No More Junk For You ("No More Junk For You," "we," "us") provides junk removal services in the Phoenix, Arizona area. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
- Contact details: your name, phone number, email address, and service address.
- Job details: descriptions and photos of items you want removed, appointment times, and notes about access to your property.
- Payment information: processed by our payment provider. We do not store full card numbers.
- Calls and messages: calls to our business line may be answered by an automated assistant and are recorded and transcribed. We keep text messages you send us, including photos.
- Website data: basic technical information such as browser type and pages visited.
How we use it
- To give you a quote, schedule and complete your job, and collect payment.
- To contact you about your quote, appointment, and service by phone, text, or email.
- To improve our service, including reviewing call recordings and transcripts for quality.
- To meet legal, tax, and accounting obligations.
Text messaging
If you agree to receive text messages from us, we use your mobile number to send messages about your quote, appointment, and service. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. Information may be shared with service providers that help us send messages (for example, our messaging platform), solely to deliver those messages.
Who we share information with
We do not sell your personal information. We share it only with:
- Service providers that help us run the business, such as our phone and messaging provider, scheduling software, payment processor, website host, and the AI provider that powers our automated phone assistant. They may use your information only to provide services to us.
- Subcontractors who help complete your job, limited to what they need to do the work.
- Authorities when required by law, or to protect our rights, property, or safety.
How long we keep it
We keep customer and job records for as long as needed to provide service and meet legal, tax, and accounting requirements, then delete or anonymize them.
Your choices
- Opt out of texts by replying STOP.
- Ask us to access, correct, or delete your information by contacting us below. We may keep records we are legally required to keep.
Security
We use reasonable measures to protect your information. No system is perfectly secure.
Children
Our services are not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy. The effective date above shows when it last changed.
Contact us
No More Junk For You
Phoenix, Arizona
(623) 253-5873
hello@nomorejunkforyou.com